Betaka Privacy Policy — Our Commitment to Protecting Your Information

Welcome to Betaka. We understand that sharing personal information online can feel like a real concern. That's why we want to be upfront from the start — what data we collect, why we collect it, and how we keep it safe.

This Privacy Policy applies to Betaka's website, mobile app, and all related services. By using our platform, you are considered to have consented to this Privacy Policy. We strongly encourage you to read it carefully before registering.

Our Privacy Policy is written in plain English so every user can easily understand it. If you have any questions, feel free to reach out to our support team directly.

Betaka collects your information in several ways. Below is a detailed breakdown of what types of data are collected and how:

Information provided directly by you:

• Full name, date of birth, and gender.
• Mobile number and email address.
• Residential address.
• National ID or passport number (for KYC verification).
• Payment account details (Mobile Pay, Nagad, Rocket number).
• Profile photo (optional).

Automatically Collected Information:

• IP address and device information (model, operating system).
• Browser type and version.
• Time spent on the platform, pages visited, and click activity.
• Transaction history and betting records.
• Login time and location data.

Betaka uses your data only for specific, necessary purposes. Your information is never misused under any circumstances.

Betaka never sells your personal information to third parties. However, limited information may be shared in the specific circumstances outlined below:

• Payment Processors: Necessary transaction details are shared with authorized payment gateways to process deposits and withdrawals.
• KYC Partner: Identity documents are verified with a third-party identity verification service provider. These partners are bound by confidentiality agreements.
• Legal Authorities: Data may be shared with regulatory authorities when required by court order, government directive, or legal investigation.
• Anti-Fraud System: Limited data may be shared with industry-recognized security partners for fraud prevention purposes.

Betaka uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

The types of cookies we use:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. They cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme) and deliver a personalized experience.
• Analytics Cookies: Collects anonymous statistics to help us understand how the platform is being used. These can be disabled.

You can disable non-essential cookies through your browser settings. However, turning off essential cookies may cause certain platform features to not function properly.

How long Betaka retains your data depends on the type of information and applicable legal requirements.

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: After account closure, financial transaction records are retained for up to 5 years as required by law.
• KYC Documents: Retained for 5 years from the date of verification.
• Marketing Information: Deleted immediately upon withdrawal of consent.

To request deletion of your data support@betaka.clickEmail us at. Some data may not be deletable before a set period due to legal obligations.

Every Betaka user has the following rights regarding their personal data:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any information that is inaccurate or incomplete.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Object: You can object to your data being used for marketing purposes.
• Right to Portability: You may request a copy of your data exported in a standard, portable format.

Betaka's services are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we have reason to suspect that an account belongs to a minor, it will be suspended immediately and all collected data will be deleted. If a parent or guardian discovers that their child has registered on Betaka, please contact our support team.

Betaka uses industry-leading security technology to protect your information:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 encryption — applied to all data stored in our databases.
• Two-factor authentication (2FA) — for account login.
• Regular security audits and penetration testing.
• Real-time access monitoring and anomaly detection.
• Firewall and DDoS protection.

Please keep in mind that no system on the internet is 100% secure. You should also take steps to protect your own account — use a strong password and never share it with anyone.